Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Rebecca
How are extra decimal places used to calculate superhost? Both my overall and superhost average were showing 4.8 until maybe 3 days ago when my superhost started stats showing 4.7, though my dashboard still shows 4.8 Just had a few more 5 star reviews rol...
Latest reply by
Sara952
Can anyone help me with this?I lost my superhost status because I did not meet the minimum of 10 trips.My airb is just as booked but with the pandemic I opted to do long term only.I have a 5 star ratings and 100% response rating. In addition to this, the ...
Latest reply by
Mike-And-Jane0
My husband and I have 2 listings. In both instances he is the listing administrator and I am the co-host listed as the primary host. I have noticed when searching our listings that only one is showing up with Superhost status. Why is this? Since my husban...
Latest reply by
Marjie6
Hi We are thinking put our investment property in Upper Coomera, QLD on Airbnb instead of long term rent. Just wondering, is there anyone here know or doing cleaning and linens service in the area? Thanks, Ai
Dear AirBnB Community:A few days ago, we got a notice "Canceled by Guest" for a reservation coming up on Sep 04- Sep 07.The guest did NOT instigate any cancellation, and currently AirBnB is completely unresponsive to their pleas, and ours.We did NOT cance...
Latest reply by
Michele408
Hello, I am working on my masters and looking for current date references for my paper. In the book - The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions and Created Plenty of Controversy. the book states - The company operat...
Latest reply by
Andrew2217
Hello Everyone, This is a continuation of a post I put in a different forum. I hadn't found the hosting forum yet. Thank you @Sarah977. Here is the original message: Hi All, I'm fairly new at this Airbnb stuff and have found some great tips in this com...
Latest reply by
Christine615
A guest made a booking for a year away, the rates were showing as low season as i hadnt yet changed the prices in the high season period. I explained this to the guest and he was happy to rebook at the correct rate so I cancelled the booking so I could ch...
Latest reply by
Sarah977
Please can someone explain to me about expiry of superhost travel coupons. Does the expiry date refer to when you make the reservation, or when you travel? For example I have a coupon with an expiry date October 2020. I take it I have to book by October, ...
Latest reply by
Teresa345
I keep getting text messages that say, “Your Airbnb verification code is ####. Don't share this code with anyone; our employees will never ask for the code.” Why? I’m not trying to log in or anything. I wish Airbnb didn’t allow the use of phone numbers as...
Latest reply by
Julieanna0