Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Alfredo757
Hello, I'm a new host to this community and so far am loving it. Very impressed with how streamlined the process is, and am learning more every day. I know challenges lie ahead, and I'd like to know how to contact customer support as a host. Seems imposs...
Latest reply by
Lorna170
I find it very strange that I can host and manage listings using the Airbnb app on my iPhone, and even request money from a guest, but I cannot follow up the status of the claim through the App. I find it absolutely bizarre that CS has no knowledge of thi...
Latest reply by
Colleen253
I have a guest trying desperately to reserve several weeks in a row Monday thru Wed (3 nights) to complete his graduate practicum. Because Airbnb does not provide the ability to reserve recurring reservations by inquiry, he must enter each week separatel...
Latest reply by
Emilia42
I had a guest instantly book my place for 2 weeks (not totally uncommon) She has 2 positive reviews from 4 years ago but the name is different than the name on her confirmed reservation. Is this a red flag? I’m fairly new to instant book. The reason this ...
Latest reply by
Stephanie1817
Hi, I have a confirmed booking with the host for a group of 12 for long weekends holidays (3 days 2 nights trip) 2 days after confirmed the booking, host contacted me asking to add one more night or might cancel the whole reservation. There was no rules ...
Latest reply by
Anonymous
Has anyone else experience the really odd schedule of CS reps? They start answering the thread but then announce they will be off for a while and the "while" lasts for about two weeks. How can it make sense to hire a team that works once every two weeks? ...
Latest reply by
Elaine701
I have been hosting for two weeks a very nice woman who is friendly, polite, and generally will comply and respond quickly if I bring up any issues about the house rules not being followed. The problem is she also is staying with her son who is pretty mu...
Latest reply by
Sarah977
Hello All- I recently discovered that a search for listings in my tiny town does not bring up my listing but rather listings from all the surrounding towns (I am quite familiar with AirBnB's site having hosted for many years). So I called the help line. T...
Latest reply by
George1447
Hi I'm looking to connect my boss with Canadians who are currently renting out in Costa Rica. He is ready to look/purchase property but would love to connect with anyone in the same position.Thanks!
I am looking to speak with anyone who has participated in or has hosted an Airbnb Online Experience since the pandemic took hold. I have participated in many myself and hope to host. My name is Lara Mertens, I am an anthropology researcher at the Universi...