Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
I'm looking to AirBnB the the top floor of my property while I continue living in the bottom floor. However, since I don't want to handle the logistics and actual hosting, my son is going to become a co-host and we will share the income from AirBnB. For c...
Latest reply by
Lorna170
Hi All, we are first timers and we have listed our property ahead of it being ready with a coming soon headline. I wanted to ask for any advice on managing enquiries with this in mind. we are receiving a lot of enquiries asking what it’s going to be like ...
Latest reply by
Graeme-And-Claire0
Noticing an increase in Host problems due to A.I. not understanding the meaningsof some words the host has used in a review. Same with the guest review. I got clued into this AI issue a while back when a guest commented on the size of my guesthouse....
Latest reply by
Sarah977
Hi All, I wonder if anyone can shed some light on incidents like one I experienced. I'm a fairly new host. I hosted 5 guests with 5 star reviews, every single one of them were happy. Then I hosted two young girls from Korea who had poor english, com...
Latest reply by
Dale711
I have always wondered what happens if you have a problematic guest; one who is breaking the rules-- will Airbnb support you? The answer is no. Host at your own risk because Airbnb support is only trained to give the option that will make money for Airbnb...
Latest reply by
Dale711
Dear HAP Members (who are hosts (and Hosts that hang out here!),Hosts here on our beloved CC have overwhelmingly rightfully pointed our fingers squarely at Airbnb's Customer Service system as broken and often the bane of our existence when we are in need,...
Latest reply by
Elaine701
Uh... Got a booking inquiry that said this: "Hi Laura- I am interested in booking your cottage. Looks very nice. I do wonder why there is a guest limit. Your place has 2 bathrooms which others in the area do not have and those one bathroom places sleep 6-...
Latest reply by
James2566
Hi, I am writing to reach out and get some help from the customer service at AirBnB. I have already tried to get help by calling customer service and it has been the worst experience I have ever had with any company's customer service. They are so rude an...
Latest reply by
Laurie533
MY COMPLAINT ON PAOLO C. – please direct my File to Executive Offices or VP of Host ExperiencePaolo is an absolutely horrible, deceitful, spiteful, crooked, manipulative person who has atrociously misrepresented Airbnb and your Host Insurance Policy. I ha...
Latest reply by
Laurie533