Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Dear Community, Looking for advice on how to resolve my current predicament. I booked 28 day stay in London on the 30th April for £865 to start on the 5th as it turned out I was able to stay at my current location. I sent a message to the host to apolog...
Latest reply by
Colleen253
When I was forced to agree to the "Covid Cleaning Protocol" I saved a version of it for reference. It stated things such as scrubbing walls and ceilings, taking down and laundering curtains and drapes "If POSSIBLE" between gusts, and also to clean and san...
Latest reply by
Robin4
I run my own air b and a cleaning business in Norfolk I noticed people are looking for welcome packs ready made we make refreshment packs check out our page https://www.facebook.com/zandSwelcomepackssweetreats/These are personalised ready made refreshment...
Latest reply by
Quincy
I have a 6 apartment hotel in Seattle with a valid hotel license. Seattle requires that anyone that does not have a hotel license must get a short term rental permit. I am exempt because of my hotel license. Under regulations I have given my hotel license...
Latest reply by
Darcy75
So obviously a guest that was upset filed a complaint. Although I have no idea who, what ,when, where, how or why? So Air bnb seized my calendar for 8 properties in NH White Mountain for for 5 days before a busy weekend. I feel las though airbnb ow...
Latest reply by
Branka-and-Silvia0
HiI have met all requirments for 2021 except one cancellation in February. The reservation was actually moved by a day not cancelled.Can someone please help me with this?
Latest reply by
Sarah977
We are about to close on our house in Maine. The inspection process has revealed some very small projects that need to be completed. Additionally, we will be installing a tankless hot water heater. There is currently 50 gallon tank servicing a 5bed/3 b...
Latest reply by
Sarah977
Hi everyone. I'm new to AirBnB (first time making a reservation) and I have a problem. 1 - I make a reservation for this summer. The reservation is accepted, and confirmed. And the money is taken out of my credit card (100% of the price). 2 - Later, the h...
Latest reply by
Grégory44
PLEASE PLEASE Someone help.The most recent incidentThe previous incidentI have been trying for 2 months to get someone to look at and resolve this BUG. Airbnb CS use to be really helpful. Now it is scripts and bottom line, "there is nothing I can do".TH...
Latest reply by
Toni3913
Anybody else is feeling that Customer Support has a huge lack of trained personnel? First time for 5 years of hosting I had a guy (not mentioning hourly wait, which is new normal ) who literally picked the phone and kept repeating that he will escalate c...
Latest reply by
Dale711