Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

We just had three men check out yesterday. Quickly, upon arrival to the home, I realized all three men slept in the same bed. Next, look for damages, which there were many: wine-spills on hard-wood floors, a set of designer hand-towels ruined from win... Latest reply by James2566

We have a six-month reservation for an apartment in Barcelona starting on 1 April. Unfortunately, we may not be able to fly due to Spain's current travel ban on South Africans. The ban has been extended until 15 March and may be extended again; we will on... Latest reply by Sarah977

Have an ongoing issue with a listing and Airbnb's support is truly awful. How do other hosts get past the very basic "call center" responses when trying to get a problem resolved? I am a long-standing Superhost with multiple properties and can't get... Latest reply by John5226

Hi there, how do I claim my credit for 4 cancelled trips that were booked before 14th March 2020 (as per this policy: https://www.airbnb.co.uk/help/article/2701/extenuating-circumstances-policy-and-the-coronavirus-covid19)ThanksEliot Latest reply by Mike-And-Jane0

So I live in the UK and booked a trip in the UK, however Airbnb charged me in dollars. They then cancelled the booking due to unforeseen circumstances and I have had to find a different property which has clearly cost more because demand has gone up and t... Latest reply by Mike-And-Jane0

To get the ball rolling if we were to ask for one issue to be taken to the Exec on our behalves (by the already appointed HAB Rep) we have the prospect of a confirmation coming back that the issue will be addressed and within what timescale. I've asked as... Latest reply by Mary996

I’m new and have 4 booking enquiries for the same week. Do I preapprove them all and see who gets there first? Or do it one at a time and risk losing the other business ? Latest reply by Helen3

To get the ball rolling if we were to ask for one issue to be taken to the Exec on our behalves we have the prospect of a confirmation coming back that the issue will be addressed and within what timescale. I've asked as to when the next Exec Meeting is b...

For several weeks I have been getting spurious "verification" texts from Airbnb - from the same UK number that sends real ones when I log in. They are of the form: You Airbnb verification code is xxxx qkpTe1dyOzl "xxxx" is a variable four digit number, as... Latest reply by Ines548

I mistakenly accepted a reservation today, cancelled it within two hours and now the dates are blocked. How long with they be blocked for? Latest reply by Emiel1