Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
I had guests stay at our unit the past weekend. They managed to get some of my towels stained with henna/hair dye. I sent them a request to pay for the damages, which they did, but now they are insisting on collecting the towels. Am I obligated to give th...
Latest reply by
Paul1255
Hello Hosts, My calendar has dates that are currently blocked because AirBnB is trying to verify something with someone who requested to rent for those days. I do not allow auto booking which means I have the right to decline renters, but in this case, I ...
Latest reply by
Andre10024
I had a question about a withholding that I've never had before on a payout recently. Called Airbnb two days ago and was told a case manager would get up with me. The next day I called again after hearing nothing and was told I'd definitely hear back with...
Latest reply by
Anthony223
Hi, I have had the same gmail account set up to our listings for the past three years and had no issues previously. Recently all our Air BnB emails are coming through as opened/read before actually being opened - I have already had a number of bookings th...
Latest reply by
Anthony223
Hello Community, My name is Marla and I have been hosting on this platform for two years, I am currently looking to co-host. Is anyone one needing a co-host in the Northern Indiana area?
Latest reply by
Teri
Hi, I currently run an experience but am going to have accommodation also. When guests are staying , I'd like to know if Host Protection Insurance covers me over the whole of my property. I would offer guests guided nature walks across 100 acres of my pr...
Latest reply by
Lisa723
It was bound to happen. BackgroundWe have IB on and set that only folks who meet our criteria (e.g., a previous review). All others have to request to book with us. If someone new to the platform, or who has no review requests to stay with us, we send th...
Latest reply by
Nash-Cottages-LLC0
Hello, I’ve submitted my request to ‘Pay Now’ for the remainder of my stay almost a dozen times already. After I click “Confirm & Pay’ I have been led to the next window which says “Thank You! You’ve successfully submitted your payment.”; yet my bank acco...
Latest reply by
Mansoor7
Today is day 13 of my 46-days stay in a 2-bedroom apartment in Dublin. 50% paid, and 50% pending. 3 days before arrival (no free modifications allowed), the host informs us of a problem with the bathtub, which has to be replaced. That's fine. Our first we...
Latest reply by
Sarah977
I had a guest reserve my unit for 1 month but the guest could not figure out how to checkin. The checkin instructions have been entered into the Airbnb system and they have been used by previous guests. I received a phone call from the guest while I was...
Latest reply by
Marilynn11