Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Elisa

one of my frustrations is that when we are to review a guest via our email reminder. It only says "do you want to review John" Where did John stay, when did he stay? I cant go and look through 15 listings that have 4 bookings per week. A guest might offe... Latest reply by Dale711

When someone requests a change and im on my phone the "Save" tab is out of view so I cant make the change and the message now shows as read. Booking system 101 to be able to be mobile and is very frustrating and has lead to bad reviews.

Hi there, Thanks for accepting me onto this forum. I've been a host on Airbnb for around 18 months, and I am lucky enough to have earned Superhost status. I'm quite lucky in that I am up to 4.88, but heretofore, have always been on the border-line. I alwa... Latest reply by Sarah977

Εχω 2 προβλήματα με την καταχώρηση μου. 1.υπηρξε πρόβλημα 31/1 με το καζανάκι διότι ο πελάτης έριξε μέσα αντικείμενα και χρειάστηκε υδραυλικό και δέχθηκε να πληρώσει το μισό ποσό. Δεν το θεώρησα σωστό και ζήτησα την επίλυση από το resolution center ώστε ν... Latest reply by Vassiliki5

We are superhost for over 5 years with 2 units. Last month a guest in our 2BR Haus burned a pizza all night.The smoke damages have been removed by a .... company for both units. We moved our next guests to the nearby Marriott for 5 nights. At the end $21,... Latest reply by Dena6

I have a base price of $106, and $139 for weekends. I do provide a 15% monthly discount. Someone recently inquired about dates July 4th-August 1st (28 night) and for some reason, the were given a price of $4/night!!! I have checked all the settings i can ... Latest reply by Colleen253

Hi All - I had a frustrating situation this week when a guest complained that part of her group got COVID and they could not come on their 6 night stay to my house (worth $4000 in revenues to me) 48 hours prior to their stay. Airbnb said they were waitin...

Just want to make you aware that what you post might appear in Google search. I had a conversation going on about Airbnb host getting city citations. Today I did a search on Short Term Ordinance for my local city. Well the whole thread is on (sorry Airbnb... Latest reply by Nash-Cottages-LLC0

First of all I think resolution team is getting worse by training their staff to have some common knowledge of hospitality industry. We are a business running 9+ holiday houses in Auckland that listed on Airbnb. Recently we had an issue with the Airbnb... Latest reply by Dale711

I had a guest today insist that only those over 2 count towards the Airbnb's 16 person headcount max. I read Airbnb rules and they just keep repeating 16 people, no mentioning of age. I know airbnb allows infants stay for free and book over the capacity w... Latest reply by Sarah977