Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Philippe2539

How do I claim cancellation fees? Latest reply by Debra300

Today I reached out to former guests to wish them a good holiday season. I miss Airbnb web cards that were formerly available to hosts. Prettier than just sending words & a way to again thank great guests for staying with us. Please consider bringing them... Latest reply by Emiel1

Help! I have guests due to attend on 28/12 but they live in Tier 4 so should not travel. They were in Tier 3 and therefore the advise was not to travel but they never contacted me. If I cancel them I get charged but I should not allow them to visit a Ti... Latest reply by Mike-And-Jane0

Hi all - Airbnb claims they over paid our account when refunding cancellation do to covid from earlier this year, so now they are keeping all rental income from the 37 units we manage here on Maui. The problem is they haven’t provided any detail regarding... Latest reply by Mike-And-Jane0

Hi! Has any other host here had their listing blocked from the sight for 30 days because they had Covid? I m currently in this situation and not able to get in touch with anyone from Airbnb who can help me get it un blocked so I can continue to make mon... Latest reply by Deb3189

A guy booked my place. He shows up in my messages as "confirmed." He shows up on my reservations tab as "confirmed." He does NOT appear on my calendar. Those dates appear to be still available for booking. The other odd thing is that the price he booked f... Latest reply by Ann72

I have someone asking to bring her youngest daughter's dog. She is a cancer survivor and said it's a service dog.I can ask only two questions legally, Is the dog required for a disability, and what service is it trained to do?It the answer is No, and it i... Latest reply by Debra300

Hi, first time in this section!ill get right to the point lol ...... my listing is repeatedly “unlisting” itself several times a day ...... every day!its a nightmare, I have great bookings etc but this is just a right royal pain in the arse (sorry, I’m Ir... Latest reply by Maddie51

I don't know about you but I've never had so many firsts of a life routine change in one year and hope to never match this year in the future (other than surviving 2020). Just walking or driving has provided a bizarre yet historical look at what someth... Latest reply by Melodie-And-John0

Why can’t I leave a review for a host on a cancelled reservation? It’s completely unacceptable to have no mechanism to hold hosts accountable for terrible customer service, responsiveness which ultimately result in the cancellation of a trip. This is a ... Latest reply by Nutth0