Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst... Latest reply by Debora2143

Why can’t I leave a review for a host on a cancelled reservation? It’s completely unacceptable to have no mechanism to hold hosts accountable for terrible customer service, responsiveness which ultimately result in the cancellation of a trip. This is a ... Latest reply by Nutth0

Day 4 - It’s beginning to sound a lot like Christmas! A tropical Oz perspective: that’s indulgent and doesn’t necessarily rhyme, ‘cause I ran out of time...... ...... but it’s fine! 虜 My garden’s orchestra is beginning to warm up... For the sun is wa... Latest reply by Cathie19

I hear so many voices around me saying, “2020 sucks!” “This is the worst year ever!” “Screw this! I’m not going to live in fear!” All appropriate responses to a year that has thrown us curve ball, upon curve ball. Friends have lost loved ones. Friends hav... Latest reply by Suzanne302

Hi, hope someone can enlighten me about the response rate. I have been replying to my messages, so far I only have 2 messages that are tagged as Late or No Response (which I can't seem to get rid of). One is a May inquiry and the other is a December inqui... Latest reply by Mark-and-Gabriela0

Hello my name is Hadiijah from Uganda . I have so far hosted 7people in the last one year and three months using another person's account but when I decided to come up with mine it was really the worse experience , it has been in play for the last ten mo... Latest reply by Emiel1

I just received a confusing email that begins “Thanks for your interest in Airbnb’s Directed Share Program” but doesn’t state anywhere whether we’re in the program or not. We applied/signed up the day that the program was first announced and hosts were in... Latest reply by Katie---Sean0

As London and parts of Essex will be in tier 3 from Wednesday it looks as though those hosts who are still fortunate enough to be in tier2 (or very lucky to be in tier 1) can only accept bookings from around 40% of the country for the next 4 weeks. This a... Latest reply by Helen3

My issue and biggest disappointment with Airbnb is removing the profile pictures prior to a booking being made. We live in a world of social media and profile pictures, it is not in any hosts interest to be prejudice about what someone looks like, hosts a... Latest reply by Helen3

I find the Airbnb help desk experience extremely frustrating as a host with small to large problems. My impression is help desk employees are extremely constrained in what they can tell a host. They read from text like a robo call and can’t answer any q... Latest reply by Helen3

I am getting messages from the AirBNB chiefs, telling me how much AirBNB values us hosts. But it's all a big joke. Why, oh why, doesn't AirBNB support it's partner hosts ? Customer Support has now become totally useless and I have stopped bothering to c... Latest reply by Robin4