hosting- booking problems

Answered!

hosting- booking problems

Hello,
My guest cannot see his booking on his side but I can see it on mine? please help.

I have a second guest who was unable to book 2 consecutive nights. Was this her error? Please can you tell me how I can correct this and make it one booking for her.

Kind regards
Mell

Top Answer
Gordon0
Level 10
London, United Kingdom

You'll need to call customer services, @Mell219, in order to fix the double-reservation issue. You might also want to check the finer details of your listing, as I'm seeing 'Entire house (sleeps 12) available for intimate weddings and small events', yet a four-person max appears to have been set...and all for £34 a night.  

2 Replies 2
Gordon0
Level 10
London, United Kingdom

You'll need to call customer services, @Mell219, in order to fix the double-reservation issue. You might also want to check the finer details of your listing, as I'm seeing 'Entire house (sleeps 12) available for intimate weddings and small events', yet a four-person max appears to have been set...and all for £34 a night.  

Thanks so much for the help. I am very new at this as you can tell and really appreciate the assistance.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.