repealing cancelation charges

[Brian2283]

Hi Fellow AirBnBers

I'm having to cancel 4 reservations for my flat. I hate to do this but a family crisis has left me no other option but to make my flat available for my Nephew, his Fiancée and their 3 year old son. 

This will cost me £50 per cancelation. £200 in total. Something I can ill afford at this time.

Any advice on repealing these charges?

Any help would be greatly appreciated. 

[Helen3]

I'm sorry you are in this situation. It is so kind of you to offer a home to your nephew and his family.

Why not ask your nephew or his parents to cover the cancellation charges you have had imposed on you as a result of making your listing available to your nephew and his family @Brian2283  This is the best way to cover the £200. They are benefitting from you being so generous,  so it makes sense that  they cover the cancellation fees. 

I can't see how you can appeal against the cancellation charges, as they have been rightly applied as your cancellation doesn't meet Airbnb's EC policy for host cancellations. 

[Brian2283]

Thanks for your reply Helen. I'll just have to pay up. My family are very strapped for cash. My flat is they're only option it would appear.

[Mark116]

@Brian2283 all you can do is contact Airbnb and see if they will waive the $$penalty , it may depend on the details of what you family emergency is.