Another week, another series of calls with the custumer support, more lies. It seems that this is the only thing that they can so for you over there. Spoke on one occasion with one of the supervisors, they promised me that the "specialized team" handling my case will get back to me with a message regarding the problem, of course that was a complete and utter lie from him, it's been more than a week since I had that call. After that I spoke with another person from the payouts department, that came out with another "glitch" problem, he told me that the technical team DID NOT EVEN KNEW about my problem and that he is going to open THE FIRST REPORT, despite the fact that the specialized team was informed by this a week prior by me. I asked him to request a detailed report about this "glitch" from the team, he said that he will do that, another lie of course. Still didn't hear from them, another 4 days since that call