Airbnb shorted me over $600

[Birgitt60]

Hi It looks like Airbnb has shorted me over $600 on a monthly stay. How do I get this resolved??

thanks

Birgitt

[Emiel1]

@Birgitt60 

You need to provide more details.

[Birgitt60]

I am hosting a 36 day stay. And received email from Airbnb that my payout is $4042.05. On my reservation the host payout is $4688.98 which is correct amount. 
how do I get this resolved?

[Gwen386]

Both are correct. The guest charge includes taxes and fees. Your payout is what’s left over. 

[Emiel1]

@Birgitt60 

Please note this is "long term stay". Payments/payouts will be in installments.

So your first payout is for 30  nights, second payout (You can check if it is already scheduled in your  Transaction History) is for the remaining nights.

https://www.airbnb.com/help/article/285/payouts-for-longterm-reservations

[Birgitt60]

Thank you. This is my first long term stay. I did not realize how the payout works

thank you for clarifying

Birgitt