Airbnb checked the issue and they paid out in the end, but it took so much time for someone who actually cares and wants to fix others' representatives' mistakes. Still, this is not okay. It puts a lot of pressure on me and all this seems more time-consuming than some of the reservation costs. I had one reservation for around 10 dollars and the guest lied and got refunded automatically without airbnb checking it in the first place with me. And it is not nice it took a few days to get the money back, which means that guests will continue to lie and get money from others too. All of this would be avoided if the host was valued too. Looks to me very one sided that airbnb on any problem would decide by default to pay the guests, without even checking. I then have to wait as the other time for over a month to get my money. I know that this is not just me because I have heard it over and over. Some guests are also very rude about that fact, and it is rather sad. As a host, I am at a risk of many things as I could be left with a destroyed apartment and more, I need to feel secure that airbnb will help if any problem occurs. But it is sometimes rather the opposite. There are other platforms too, but airbnb is the biggest one and also has marketed itself as a safe place to rent, but it seems that airbnb uses a lot of unfair trade practices and its monopoly power. I understand that many people give up and continue hosting or some just give up hosting all together and give their place to management companies. It is not good, as there are many people that are not big companies and all that airbnb was or planned to be, gets lost. I can see that more and more of airbnb has become like a platform for management companies rather than hosts because airbnb is not supporting hosts anymore. Me and my boyfriend rent out several places together of our relatives, including our place because we also want to help some people to get cheaper options and pay for our bills, so I would love, as many other hosts, would love too, for airbnb to value the hosts and be fair and transparent. That's why I opened this thread to help this community and also to those hosts that are not big companies to afford refunding the indicent guests unfairly. It would be terrible to incentivize guests to behave unfairly towards hosts.