Anyone else see website errors everywhere?

[Marina481]

Asking here to see if its just me or if everyone is seeing this.

I only use the website in a browser for Airbnb, which I guess is the minority with most folks using the mobile app. Ever since this last update (and I've opted into Beta, so that may be a factor) I get errors to the point where the website is unusable - I give up and try to come back again later.

1. Every step of the login process errors 2 or more times before it works
2. Messages throw errors on 1 or more sections 50% of the time where I have to refresh the page 5 or 6 times to clear them
3. Error on the Host Dashboard page several times, which is the only error that actually said that it was JSON related

I am hoping they are getting error reports so I haven't submitted a ticket but it is so egregious I'm guessing this surely can't be everyone's experience. Thanks in advance for your input!

[Marie8425]

@Marina481 

I only use the desktop and have early release no issues but I was having a similar problem on a website hosting platform I use and you know what fixed it.  I have ccleaner software on my desktop and running that to clear my caches fixed my errors. lol  Took 3 Support people with then but it works now.  Maybe if you clear the cache on your desktop?

[Marina481]

Thank you, I'll try that!

[Rebecca]

Hey @Marina481 👋

Sorry you're getting this issue. Would you be able to try some basic troubleshooting steps for me please? Part of these steps is what @Marie8425 has mentioned below about clearing your cache. 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account

From there, we can see if the issue persists, and if so, I can forward it to the right team. Good luck! 🍀