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Billing Postal Code (required)

Answered!
‎25-03-2016 10:34 AM
Brendon0
Level 1
Randburg, South Africa
‎25-03-2016 10:34 AM

Billing Postal Code (required)

I am trying to make a payment and keep getting this error message, Billing Postal Code (required), please can someone help me Ive searched everywhere.

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‎25-03-2016 10:34 AM
Top Answer
‎25-03-2016 03:07 PM
Clare0
Level 10
Templeton, CA
‎25-03-2016 03:07 PM

@Brendon0 What Airbnb is trying to do is determine the country of the issuing credit card so that the payment currency can be determined.  I don't know what is causing the problem, either because of the device you are using or perhaps South Africa doesn't have Billing Postal code.  My advice is to contact Airbnb so they can help you overcome this frustrating situation.  Twitter @airbnbhelp is the fastest way to get this done, but there are other options too: 

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highligh...

View Top Answer in original post

‎25-03-2016 03:07 PM
102 Replies 102
‎20-01-2017 08:24 AM
Mark-And-Liz0
Level 2
Knysna, South Africa
In response to Mary-Rose0
‎20-01-2017 08:24 AM

Try adding a zero in front if your 4 digit code. 

‎20-01-2017 08:24 AM
0 Likes
‎28-01-2019 03:59 AM
Katherine368
Level 2
Quezon City, Philippines
In response to Mark-And-Liz0
‎28-01-2019 03:59 AM

does it really work?
‎28-01-2019 03:59 AM
0 Likes
‎17-03-2017 05:32 AM
Belinda46
Level 1
Dubai, United Arab Emirates
‎17-03-2017 05:32 AM

Same issue.  Lots of luck!  Tried all possible solutions and no end in sight as yet.  Am loosing my booking because of this.  AIRBNB definitely messed up big time with whoever is doing their technical development.  A shame - ruins a brand' standing and equity.

‎17-03-2017 05:32 AM
‎11-02-2025 07:56 AM
Nadine950
Level 1
‎11-02-2025 07:56 AM

i need help, my payment won't proceed since the zip code is needed. Im from the Philippines and I'm booking in La Union

‎11-02-2025 07:56 AM
0 Likes
‎13-04-2017 03:26 AM
Cheree0
Level 1
Gosford, Australia
‎13-04-2017 03:26 AM

I am in Australia does anyone know the billing code herev

‎13-04-2017 03:26 AM
0 Likes
‎13-04-2017 01:31 PM
Clare0
Level 10
Templeton, CA
In response to Cheree0
‎13-04-2017 01:31 PM

@Cheree0 Yeah, in AU your postal code only has 4 digits and the system asks for 5 digits.  Just add a leading 0 to your postal code. For example, if your postal code is 9346, enter it as 09346.  That should work. 

Cheers!

‎13-04-2017 01:31 PM
0 Likes
‎27-04-2017 02:13 PM
Justina3
Level 1
‎27-04-2017 02:13 PM

In Singapore our postal code is 6 digits. Tried both first 5 digits and back 5 digits and it does not work! Called in to Airbnb twice, got placed on hold for 20 mins each time and still no resolution. How brilliant!

‎27-04-2017 02:13 PM
‎28-06-2017 04:51 AM
Klaire0
Level 1
Singapore
‎28-06-2017 04:51 AM

I'm from singapore and our 4 digit postal code system has been abolished since the 90s. Our postal codes now have 6 digits. Help?

‎28-06-2017 04:51 AM
0 Likes
‎01-10-2017 08:29 PM
Milli0
Level 2
Dubai, United Arab Emirates
‎01-10-2017 08:29 PM

I am from UAE (Abu Dhabi) and we have no postal code there...I cannot make a booking because of this issue

‎01-10-2017 08:29 PM
0 Likes
‎30-10-2017 11:31 AM
Chikee0
Level 1
Quezon City, Philippines
‎30-10-2017 11:31 AM

What is varsity hills quezon city postal code please

‎30-10-2017 11:31 AM
0 Likes
‎17-11-2017 03:20 PM
Joanna144
Level 1
Cordon, Philippines
‎17-11-2017 03:20 PM

You must UNLOCK your “international transactions” before you can use this payment method. After unlocking, I entered “0” then the 4-digit code of my Philippine postal code. Successful reservation. 

‎17-11-2017 03:20 PM
0 Likes
‎19-02-2023 03:04 PM
Maricon-Ann0
Level 1
La Paz, Philippines
In response to Joanna144
‎19-02-2023 03:04 PM

How to unlock?

‎19-02-2023 03:04 PM
0 Likes
‎11-01-2018 10:34 PM
Rik8
Level 1
Mortsel, Belgium
In response to Joanna144
‎11-01-2018 10:34 PM

I have the same problem. Where do I find 'international transactions'? 

‎11-01-2018 10:34 PM
‎12-01-2018 09:30 AM
Mircea3
Level 1
Pitești, Romania
In response to Joanna144
‎12-01-2018 09:30 AM

Are you talking about checking in with the bank and doing some sort of setting about "international transactions"? 

‎12-01-2018 09:30 AM
0 Likes
‎14-11-2019 12:38 PM
Faye102
Level 1
Legazpi City, Philippines
In response to Joanna144
‎14-11-2019 12:38 PM

Is this your postal code of your personal address or the postal code you’ll see on your card? 

‎14-11-2019 12:38 PM
0 Likes

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