Billing Postal Code (required)
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25-03-2016
10:34 AM

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25-03-2016
10:34 AM
Billing Postal Code (required)
I am trying to make a payment and keep getting this error message, Billing Postal Code (required), please can someone help me Ive searched everywhere.
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25-03-2016
03:07 PM

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25-03-2016
03:07 PM
@Brendon0 What Airbnb is trying to do is determine the country of the issuing credit card so that the payment currency can be determined. I don't know what is causing the problem, either because of the device you are using or perhaps South Africa doesn't have Billing Postal code. My advice is to contact Airbnb so they can help you overcome this frustrating situation. Twitter @airbnbhelp is the fastest way to get this done, but there are other options too:
102 Replies 102
09-02-2021
11:17 AM

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09-02-2021
11:17 AM
19-10-2021
04:41 AM

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19-10-2021
04:41 AM
I key in the postcode of the host (AirBNB) which i am staying. It worked!
19-10-2021
04:41 AM
27-10-2021
11:42 AM

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27-10-2021
11:42 AM
Nk tahu postcode di mana ya?
27-10-2021
11:42 AM
30-04-2022
07:30 AM

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30-04-2022
07:30 AM
Can i use debit card? How will i do it?
30-04-2022
07:30 AM
28-06-2022
10:52 AM

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28-06-2022
10:52 AM
I had this problem just now but it is now working. This is what I've done:
1. Go to Account->Payments & payouts->Add Payment method
2. before adding a credit/debit card, use the correct currency at the bottom of the page
2. Add the credit cards that you want to use including the billing details
3. Go to the listing you want to reserve
4. When making a payment, check again the correct currency you will be using, it should be the same as what is used in your credit card.
AND IT WORKED!!! Good luck!
16-07-2022
08:19 AM

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16-07-2022
08:19 AM
FOR TWO DAYS NOW, TRYING TO BOOK, WITH ALL THE PAST SUGGESTIONS AND WORK AROUND YET ALL OF DIDN'T WORK. THAT "ZIPCODE" THOUGH. SIGH
16-07-2022
08:19 AM
30-10-2022
02:36 AM

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30-10-2022
02:36 AM
Hi mcm mana nk masukkan postcode dalam debit card
30-10-2022
02:36 AM
25-03-2016
03:07 PM

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25-03-2016
03:07 PM
@Brendon0 What Airbnb is trying to do is determine the country of the issuing credit card so that the payment currency can be determined. I don't know what is causing the problem, either because of the device you are using or perhaps South Africa doesn't have Billing Postal code. My advice is to contact Airbnb so they can help you overcome this frustrating situation. Twitter @airbnbhelp is the fastest way to get this done, but there are other options too:
25-03-2016
03:09 PM

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25-03-2016
03:09 PM
Thanks so much Clare
13-07-2016
11:14 AM

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13-07-2016
11:14 AM
Did you come right Brendon? A friend is having the same problem.
04-08-2016
12:56 AM

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04-08-2016
12:56 AM
I had the same issue on my phone, try to use the website from a PC, it worked with me.
21-03-2017
12:46 PM

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21-03-2017
12:46 PM
Try from the PC
Go to Settings - > Account -> Country of Residence
Generally they want your Country of Residence to match your pincode
Thats the correction we did and it worked
The Mobile app does NOT have much of these options , hence, do try to use Dektop website for such changes
23-06-2016
06:52 PM

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23-06-2016
06:52 PM
We have the same problem... How did you resolve the issue?
23-06-2016
06:52 PM
26-07-2016
07:29 AM

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26-07-2016
07:29 AM
I am also having the same issue. Postal code does not come up in the search in FAQ. How dumb. Who programmed this system? Do they want my postal code (which is what I put in) or the bank's postal code? I don't keep the credit card companies postal code with me ... what a silly thing to ask for. This is the first time in over 10 years of online puchasing that this silly question is asked of me. What is the matter with airbnb?

