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Currency

‎06-10-2022 03:41 PM
Gail799
Level 1
Ottawa, Canada
‎06-10-2022 03:41 PM

Currency

I recently booked a room in Ottawa, ON CANADA.... I'm a Canadian travelling.  The listing is posted in Canadian dollars.  Airbnb processed the reservation in USD!!!  I ended up being charged an extra $200. after the exchange rate.

 

Has anyone dealt with this, I've messaged Airbnb and they aren't responding.

 

Thanks Y'all

‎06-10-2022 03:41 PM
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‎25-10-2022 03:44 PM
Jenny
Former Community Manager
Former Community Manager
Galashiels, United Kingdom
‎25-10-2022 03:44 PM

Hi @Gail799 

 

Sorry to hear about this.

 

Have you heard back from Airbnb Support about what's happened?

Jenny

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‎25-10-2022 03:44 PM
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