Deducted payout for fraudulent booking

[Alexandra1563]

Airbnb cancelled a completed reservation due to being "fraudulent" and deducted my payout.  Not only did the guest stay but they trashed my house, had a party, and required additional cleaning.  The reservation was from May 22nd.   I am now left fighting with airbnb to get my payout back.  Keeps getting escalated to a "special department" with no resolution.  

[Jenny]

Hi @Alexandra1563 

I'm so sorry to hear about this.

Have you managed to get things sorted out with Support?  Please let us know the outcome of your escalation.

Jenny