Salut @Helen3 @Lisa723 @Sonya128,
We did in March during the first lockdown.
After the guest makes the booking, he told us he volunteer as a junior doctor in the hospital at my neighbour. We refunded him the full payment and invited him to stay in our little studio in the next block to express our support to front line hospitality workers.
Recently, as during these guest stay in our dormitory room, we noticed him is a pastor.
Besides a "Thank you" note to him, we also refund the full payment and
it was our great pleasure to have him to stay with us.
We just make sure we do care for them ❤️