Display rate higher than base rate

Dani-and-Joe0
Level 1
Panama City Beach, FL

Display rate higher than base rate

Hello all! 

 

I am having trouble with my display rate showing much higher than my base rate or asking rate. I have manually set my "summer rates" as the algorithm is asking extremely high prices and I want to stay at a reasonable rate for our area. I have only left smart pricing on specific holiday weekends. I think my home is not booking because the display rate is so high. It was even higher and I am not sure what I did to bring it down from that price, but it is still much higher than it should be. Any help would be appreciated.  Thanks in advance!

 

Beachin' Bungalow- Close to both 30A & Pier Park - Bungalows for Rent in Panama City Beach, Florida,...

2 Replies 2
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Dani-and-Joe0

 

Did you get a chance to discuss this with Customer Support by any chance? We don't have access to your account or settings here so it's hard to guess where the issue lies, but do let us know if you need more help please. 🙂

 

Thanks, 

 

Emilie 

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Alec210
Level 2
San Marcos, CA

@Dani-and-Joe0Go to the "additional charges" settings, where you set all the extra fees. You'll see the "extra guest fee". Click on that and make sure it's set to the amount of guests you allow. i.e. if you allow 4 guests per booking for example, set that to 4. by default that's set to 1 for some reason.