Error Code: 503

[Renee581]

Hi Team,

I've been encountering frequent "Error Code: 503" messages on Airbnb, regardless of the activity—whether I'm visiting the homepage, saving changes, searching for listings, or zooming in/out on the maps. The error appears almost 70% of the time.

Interestingly, this issue only occurs with Airbnb; all other websites are functioning normally. Initially, I suspected a firewall setting might be blocking Airbnb, but after reviewing and even resetting the router, the error persists.

Could anyone assist in resolving this issue?

Thanks!

[Renee581]

Even the mobile app fails a lot with error "The operation couldn't be completed. (NetworkingService.NilResponseBodyError error1.)" All this suggests the wifi can't connect to the Airbnb service for some reason. 

[Paula]

Hello @Renee581, thank you for posting in our community.

Have you reached out to the Support Team for assistance? If you find it helpful, here’s the link to contact them.

Keep us updated, and we hope this issue gets resolved soon!

[Patricia2526]

Hi @Renee581 

Can you try clearing your cache? 

[Shelley159]

Hi @Renee581 

In case it helps, I've seen this posted a number of times and it seems to sort out some unusual errors. It's in line with what @Patricia2526 suggested:

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with email associated with your Airbnb account