Error message when I start the process of listing my property

[Nuala23]

Hi, I'm hoping somebody out there can help me with this.  I can't get beyond selecting a type of property to list, as an error message pops up, saying there is an issue.  I have been talking to the help centre for a week now, and am so frustrated as I can't seem to make any progress. I've tried clearing the cache and cookies, and using different browsers, on three different devices, but nothing seems to work.  I would be very grateful if anyone has any advice.  I'm also running out of time for the period I want to list my property, so If I can't get this sorted I'll have to list it another a different website.  So frustrating! Thank you 🙂

[Emiel1]

@Nuala23 

Which property type (or sub-type) are you selecting and is there more info in the error message ?

Did you sent Airbnb a screenshot ?

[Nuala23]

@Emiel1 

Thanks for your reply.  I'm selecting a flat, although I have tried with other types of property just to see if it makes a difference, but it didn't let me proceed with those either.  The error message says "Something has gone wrong. It looks like there's an issue. Don't worry your progress on previous steps has been saved" and yes I have sent a screenshot (more than once!)  I've spoken to at least four different people in the last week and they all promise to inform the engineering or technical team, but I haven't received any form of response or even acknowledgement  from them.

[Albert3237]

Did you find a fix ? Got the same issue.

[Joan2709]

Hi @Nuala23 

Are you trying to create the listing on a computer or on the App on your phone?

When you say you are trying to select "flat" is that the name of the actual option(s) appearing in the drop-down box? Is this a room in a flat or is it the entire flat?

Can you post a screen shot of the error message and the screen where you add property type here?

Select Your Property Type

https://www.airbnb.com/help/article/317

[Joelle43]

Hello @Joan2709 

I hope you are well?  Well it's happened again, second one in two days where a very old post pops back to the forefront and we don't see that it dates back to many years (2021 in this instance) and dedicated hosts like you reply 🤗 

Something to be done here I'm sure...

All the best Joan,

Joëlle

[Joan2709]

@Joelle43 

Well....rats Joelle. Thanks for catching that! 😊

I'll have to start scrutinizing dates now 🙄