Extra guest

Extra guest

I have accepted a guest and before arriving they mentioned that they are bringing an extra guest. My profile does say that each extra guest will be $20. The guest is asking me what will be the extra fee. How will they pay me or how to make the adjustments? 

1 Reply 1
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Sandy746 you need to go to the resolution centre and request money or better still, assuming your listing is set up correctly, just send the guest a change request adding in an extra guest and the site will calculate the right amount automatically

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.