Help me know more about hosting

[Serah7]

Hallo..am Serah am a new in the hosting industry and I would love to learn more...how to keep my unit booked..what ammendment I can do to better my bnb  experience for my guest

[Alex]

Hi @Serah7!

It's a pleasure to have you here with us. I'm going to share an article from the Help Center that I think will give you some great ideas: Essential resources for new hosts

I'm also going to mention some experts from the Community to see what they can recommend for you: @Greg2406, @Joan2709, @Shelley159 and @Marie8425. Thank you so much in advance! 

Best, 

Alex

[Marie8425]

 @Serah7 

Comgratulations!  Cute property/

Suggestiom I think your Review RFatings at the Reeview Catagories is causing you sderious challenges.  Happy Guests but Check in aznd Location you are scoring significantly below 5/

Llocation  Happy Guests but no positive remarks of conveinant or great tourist spot.    Every loczation is goog for a nertain market.  You know the loczation, hyou have a lot of page for your ad tell your marfket so you get the right Guests.  Can be anything maybe cheape, pparkind or near something not a tourist hit spot but has a large  volume of peopled  needing STR.

Check in No formal complaints that says just minor irratations but irratating that you got dinged.  You need to review your process something is causing Guests feel unnecessary difficulties.

[Serah7]

Thank you very much..av seen that most guest don't comment about my location nowonder...thanks for the helpful feedback 

[Jason114]

@Serah7 Welcome! To keep your unit booked, start by updating your listing with clear photos, a detailed description, and competitive pricing based on similar places in your area. Respond quickly to inquiries and make sure guests feel valued through friendly communication.

To improve the experience, focus on cleanliness, comfort, and small touches.. things like bottled water, local snacks, or a short list of nearby attractions can make a big difference. As you gain reviews, listen closely to guest feedback and adjust your space or process accordingly. The best hosts grow by improving a little with every stay.

[Alex]

Hi @Serah7! 

How are you doing? Let us know what you think about Jason's latest advice. 😃 Thank you, @Jason114!