Help needed. My app down, apparently a bug

Emma-Jo0
Level 2
Manchester, United Kingdom

Help needed. My app down, apparently a bug

Help needed,

My app won't open, I've got guests arriving Saturday and need to update my calendar. Anyone else got the same problem? Only happened today 24th October? 

3 Replies 3
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Emma-Jo0 

Some hosts recently reported here that they had problems on the iPhone app until they updated to the newest version. If yours is an iPhone, see whether updating the app helps. You can also use the website (hopefully it won't have the same problem as the mobile app?) until you manage to fix the issue.

Emma-Jo0
Level 2
Manchester, United Kingdom

@Shelley159 Thanks. Tried all that. Turned phone off to prompt updates. Tried direct log in to website. A no go. Will try my computer next....

Elisa
Community Manager
Community Manager

Hi @Emma-Jo0 😊

I am truly sorry about the situation!

 

Did you try using your computer as Shelley suggested?

 

Please let us know!

 

Warm regards🌻,

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