Here is why you should be very cautious accepting longer then 30 day reservations.

Here is why you should be very cautious accepting longer then 30 day reservations.

My guest has no intention of making the next payment. It’s clear he exploited the system, knowing a second payment would be required, and canceled his payment method in advance to avoid the penalty. Initially, he tried to come up with a bogus reason for needing to vacate early, but when he realized he’d still be charged the 28-day penalty, he simply canceled his payment method.

I’ve always wondered what would happen if Airbnb couldn’t collect subsequent payments, and now I know! The host won’t receive the payment, and the guest can remain in the property for the initial 30 days without facing any penalties. Since Airbnb can’t collect the payment, the guest avoids penalties entirely, leaving the host with no compensation.

A straightforward solution:

  • Avoid accepting reservations over 30 days, or
  • Ask guests to book in 30-day increments. This way, if a guest doesn’t pay, you won’t have to deal with them or customer support; the following reservation will simply be canceled, and your calendar will reopen.

Unfortunately, I had to learn this the hard way! And, o-la-la, there are articles online about this individual recently purchasing a $7 million mansion in the Hamptons—clearly, this person isn’t low on money.

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

Yes Airbnb does state on its T&Cs that it will only make payments to hosts when income is received from the guest. This is pretty standard with any STR platform that hosts will only receive payment if the platform does .

 

and you're correct STR platforms aren't great for longer term bookings @Kristina764 

 

hopefully you left an honest review to warn other hosts about this guests behaviour