If the payout is in upcoming payouts with a scheduled date already passed, then the payout is "pending". You need to contact Airbnb and ask to release it: Airbnb Help: contact
You must have set a valid payout method in your account. Please check.
@Sarah-Mae1 I’m currently having the same problem. I keep asking AirBnB why they haven’t released it, but no answer. My payout method is valid, usually quick and AirBnB has sent to it before. I read a release date of 3/15, and I usually get it the day AirBnB says. So if it’s different for some reason they haven’t told me.