It sounds like you've had a tough time with cleaning crews not meeting your expectations. Setting clear expectations from the start is key, and here are some tips that might help:
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Detailed Checklist: You've already tried this, but maybe go a step further and review the checklist in person with the cleaners before they start. Ensure it's clear what your non-negotiables are—like bathrooms being cleaned thoroughly no matter how long guests stayed.
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Photos After Cleaning: Asking for photos is a great idea! It not only holds the crew accountable but also gives you peace of mind. You could even make it part of the contract to ensure it’s consistently done.
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Walkthrough with New Crews: Before the first cleaning, do a walkthrough with the crew or owner to point out problem areas and emphasize your expectations, like no room should be skipped under any circumstances.
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Clear Communication: After each clean, ensure there's a feedback loop where you can report issues right away and expect a prompt fix. If they fail to meet expectations, it should be addressed with the crew immediately.
Finding a reliable team can be challenging, but with clear expectations and accountability measures in place, you should have better luck. If you're looking for a more efficient way to manage your cleaning crews and other tasks, check out *** —it might offer some helpful tools for task management and follow-ups.
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