How to deal with rude and insensitive guests who inspite of all your efforts are bent on spoiling your listing reviews??

[Dr-Pooja0]

All guests are not same and quite often we embark on guests who use unparliamentary language , are too rude or pushy and insensitive. Such guests also spoil your otherwise excellent review.. how to deal with them as it frustrating? 

[Mike-And-Jane0 · Accepted solution]

@Dr-Pooja0 Assuming their review meets the standards required by Airbnb there is little you can do other than leave a suitable response. Yours is perhaps a little too long but nothing disastrous. In a response you need to focus on stuff relevant to future guests and not just reprise the review you left the guest.