I am not getting my payment.

Aslı25
Level 1
İzmir, Türkiye

I am not getting my payment.

I have provided six different payment information. Still no payment.

5 Replies 5
Elisa
Community Manager
Community Manager

Hi @Aslı25 😊

I’m sorry about this.

 

Have you been able to reach out to customer support?

What did they tell you?

 

Looking forward to hearing from you!


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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center

Hi @Elisa,

 

I was told that not to use cell phone to enter any bank information. So, this time I have entered the required information via my pc.

 

Regards 

Hi @Aslı25 😊

Thank you for letting me know!

 

Is everything okay on your end now, or are you still having issues with the payment?


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Please follow the Community Guidelines //Merci de jeter un oeil aux Principes du Community Center

Yes, the problem unsolved.

Elaine701
Level 10
Balearic Islands, Spain

@Aslı25 

 

Six different payment methods would confuse anyone, especially Airbnb.

 

You need to be short, concise, and perfectly clear either Airbnb or else they won't understand. 

 

Choose one payment method and keep after Airbnb to fix that one. Otherwise you start all over from scratch every time. 

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