Announcements

Winter Release Q&A with Airbnb’s Christy Schrader

Winter Release Q&A session

Issue with payout method

Toni4998
Level 1
Hattiesburg, MS

Issue with payout method

I did not get payout from last booking because it said there was an error with my payout method; it said to remove it and type it back in, it is still not working

[Title and post updated by Community Manager for relevancy]

1 Reply 1
Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hi @Toni4998, I hope you're well 😊. I was wondering if you could ensure the below steps are followed to try to resolve issue with payout method 👇🏽

  • Reach out to your bank and confirm if the Payout method can be used to receive payouts
  • When adding your payout method make sure the information is correctly filled in

Do let me know how you get on with these steps. I also wanted to share an article from the Resource Center that may be useful - Adding payout method

I hope this helps!

Best wishes,
Sophia 

-----

 

Please follow the Community Guidelines