Missing payout

[Bre3059]

I have been missing a large payout since 4/3 and no one can seem to communicate with me about when to expect a resolve. The story has changed multiple times— first it was my bank that was the issue, then they admitted it was a technical issue, then someone finally decided to escalate, then someone would be in touch and surprise surprise nothing. I told the last rep that I was about to have to start contacting current and future guests that I would be unable to host them due to the platform not releasing the funds to continue hosting them. 

[Bre3059]

Two more upcoming payouts and no word on if and when I’ll even get those as well. Very disappointed. 

[Bhumika]

Hi @Bre3059 ,

So sorry to hear that you have not been receiving a proper answer regarding your payments.

Please note that I have also raised this to the relevant teams for review if they can provide any support or information. Will surely keep you posted in case I have any updates to share!

[Bre3059]

Thank you.