Missing payouts

Missing payouts

I'm soo frustrated! I haven't received my payouts since 25 juli. Over 1 month! I had more then 12 guest. And when I call Airbnb I get the same answer! Now the "technical team" is working on the case for more then 11 days. I have now blocked my whole calendar and my next step is to sue them, this is getting ridiculous. I genuinely believe that Airbnb is fraud, because no serious company will withhold the customers money for 35 days! 

2 Replies 2
Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands

Hi @Salah56 , I'm so sorry to hear this happened to you. I'm forwarding this to the payments team now to give them an extra push. They'll be in touch with you soon and if I get an update in the meantime I'll let you know!

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@Sybe Thank you. I have talked and send messages to soo many Super ambassador and etc and no ons is fixing the problem