Multiple guests

Multiple guests

Hi 

 

I have someone interested in staying but has shared he may have someone joining the two of them.  This would be 3 guests instead of two. At which I have a fee for more than two , but at the time of booking he isn’t certain the person is joining. How do I handle this?

2 Replies 2

@Patrick3676 

See my response to the other post in the Host Circle on this....

Jason114
Level 9
Washington, DC

Good question, Patrick.. this comes up a lot. The best approach is to be transparent and flexible upfront. Let the guest know that your listing rate covers two guests, and that if a third person joins later, you'll simply update the reservation to include the extra guest fee.

 

You can also remind them that Airbnb requires accurate guest counts for insurance and security purposes, so it's important to update the booking if plans change. This way you protect yourself while keeping the tone friendly and professional.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.