Hi valued team,I'm very saddened and disappointed that airb&...
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Hi valued team,I'm very saddened and disappointed that airb&b are not delivering bookings. I have been a host on airb&b for a...
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This is absolutely a horrible decision on AirBnN’s part. It completely penalizes the host. We have been hosting for over 10 years and a Superhost for the entire time. I will be thinking hard about staying on with AirBnB bead on this policy change. It adversely affects the host too much. Especially on the Income tax and Rooms& Meal Tax
@Greystone0 I am in Boston’s south end neighborhood.
I will give them a call and ask specifically because I really thought that people in my category were not included with this fee change
The entire split fee structure is being scrapped by Airbnb @Mary-Ella0
All hosts have to change to the single fee structure. You can take some time to make sure you're comfortable with it, but don't put it off indefinitely. There's no downside to accepting the change by running the update tool early - your host payouts and total guest prices will be very close to what they were before. However, if you don't update your prices by 15 September using the tool, your listing will become significantly underpriced - you'll be switched to the single fee without having updated your calendar prices to absorb the new fee structure.
I agree100%!….as for I will inform my future guests in my listing so that they could clearly understand the structure of my pricing and why it would increase so much.
I'd be a bit cautious about mentioning it in your listing.
As has been explained and proven many times now, it will be very difficult for guests to see any difference from the previous model. It's as if nothing changed at all.
So explaining or apologizing for something that makes no difference and guests don't see will only be confusing, don't you think?
I think a better way might be to just carry on as before. It's not like anyone will notice any difference anyway.
Good luck with that.
There's another interesting consequence of this new "simplified" fee structure. Guests will no longer see an "Airbnb service fee" on their booking breakdown. Not because the fee has disappeared - it hasn't - but because it's now charged entirely to the host.
That's why some italian hosts have decided to do something rather unusual: they're now stating directly in their listings and rental agreements that Airbnb keeps 18.91% of the rental price as its commission.
It's their way of restoring a bit of transparency and helping guests understand why accommodation suddenly costs more, even though the host isn't making a single extra euro.
Ok, so when your electricity or telephone internet or water supplier or laundry service or property taxes decide to change their fees, will you also inform your guests of this?
Do you ask your local supermarket how much they pay for that loaf of bread you're about to buy? the transport costs and the electric bills of the bakery that makes it?
You know, transparency and all.
If so, I'll try to keep an eye out for guests like this. I sense they're likely to be problematic.
Oh, and by the way... If you choose to charge more than you need to match the previous price, and then explain it away to your guests by claiming Airbnb made you do it, then that's not very "transparent" is it? And frankly, I doubt most guests would care. They either are willing to pay the price you set or not.
And explaining it to someone who really couldn't care less does sound a bit guilty.
The Airbnb fee is not simply an operating cost like an electricity bill or laundry expenses. It is the cost of using an intermediary through which the booking is generated, and until recently it was a separate, clearly visible line item in the guest’s checkout summary as the “Airbnb service fee” (under the split-fee model).
Today, with the host-only fee model, that same fee hasn’t disappeared - it has simply been built into the accommodation price. The difference is that it is no longer shown to guests as a separate charge.
So the question is not: “Do I need to explain every single cost involved in running my business?” Nobody is asking for that. The question is: “Does it make sense to explain why a part of the price that used to be clearly identified is now included under a different line item?”
Some hosts have chosen to do this because they started receiving questions about price increases and want to avoid a possible misunderstanding: that the entire increase represents extra income for the host, when in reality part of it is due to a change in how the platform structures its fees.
This is not about blaming Airbnb, nor is it about asking guests to care about an host’s accounts. It is simply about providing information on how the final price is made up.
Is it true that many guests may not care? Sure. But the fact that some people are not interested does not make the information irrelevant for those who do want to understand.
Transparency does not force anyone to look deeper into the details; it simply allows people to understand a change that has taken place and that has affected how the final price is perceived.
Platform commissions are indeed an operating cost in terms of accounting. Ask your accountant about that.
I've yet to meet a guest who knows or cares what I pay Airbnb. They're more interested in where the nearest supermarket is. Or a good seafood restaurant.
Ok, yes, feel free to tell them about the Airbnb commission, if it makes you feel better, but they might think it's a bit odd.
"That's nice. How late is the supermarket open?".
Yet another way to squeeze a little more out of small hosts. Accordind to my accountant, I'll have to increase my prices by 26%. If that's the case, Airbnb will end up making even more money, despite saying these changes are meant to make things easier for hosts. Some host, including those in Milan host community that I regularly exchange ideas with, recommend mentioning this in the listing. It helps reduce questions in the chat and avoids guests assuming that the higher price is the host's decision. Booking price information. Some guests have asked why the total price of their reservation is higher than the accomodation price alone. We'd like to clarify that the total shown may include a service fee charged directly by Airbnb.This fee is set and collected by Airbnb, not by the host. For this reason,the final amount may be higher than the accomodation price itself. If you have any questions about the price breakdown, we're always happy to help explain it.
Hi @Emily352
I think you may have understood the fee structure change to be the opposite way around?
The move by Airbnb is to scrap the split fee system and to use the single fee system, not the other way around.
If you write the following in your listing ...
Some guests have asked why the total price of their reservation is higher than the accommodation price alone. We'd like to clarify that the total shown may include a service fee charged directly by Airbnb.
... that paragraph describes how it used to be under the split fee system. Under the single fee system, guests pay the calendar price (there is no service fee added when they check out) and Airbnb doesn't collect any fee directly from the guest.
Hi @Vanessa2864
I just want to clarify something so people don't misinterpret the situation. Where you talk about possibly adding a service fee explanation to the listing, you mention:
Some hosts have chosen to do this because they started receiving questions about price increases and want to avoid a possible misunderstanding.
There are no actual increases in guest prices on Airbnb due to the fee structure change, which is why many of us keep saying to hosts that it's not necessary to mention anything about the fee structure change in the listing (it would be weird, as there's no increase but for some reason the host is explaining the non-increase).
In your case, I know from previous posts that you'd like to increase your calendar prices by more than what the update tool does, because you're in a specific position as a host in Italy who isn't registered as a professional host. That causes you to be taxed on gross income, which means you'll be worse off after the Airbnb fee structure change when you pay taxes on the higher gross income.
I want to stress that yours is a valid, but very specific Italian income tax position that doesn't affect many of the hosts reading here.
We have a problem in these threads that many hosts think either their Airbnb payouts, and/or their guests' payments, will be significantly negatively impacted by Airbnb's fee structure change. That is objectively and verifiably (with very little effort!) just simply not true.
Some guests have already heard about the simplified pricing model and have been asking Italian hosts whether they'll be raising their rates.
That's why, starting October 13, some hosts will mention in their listings that any price increase is due to Airbnb changing its fee structure and shifting the entire service fee onto hosts—not because hosts are making any extra money.
Airbnb's pricing adjustment tool won't be much help for most Italian hosts. If you're renting as a private individual, you'll likely need to increase your rates by at least 25% on your first property under Italy's flat-tax regime, and by at least 37% from the second property onward—not just 15.5%.
And once again, Airbnb is trying to present this as a positive change for hosts.
This isn't a new pricing model in Italy – Booking has worked this way for years. Unfortunately, by adopting the same approach, Airbnb is giving up one of the key advantages that set it apart, and I think it'll end up paying the price for that.
It seems to me that Italian hosts (and other businesses) need to form a group that not only protests, but takes the Italian tax authorities to court for its unfair and unethical tax policies.
You are being taxed on others' incomes, for which they also pay tax on. Your businesses suffer for this, and may eventually make it impossible for you to operate at all.
If it weren't for that absurd tax policy, this normalising of Airbnb business would have no impact on you whatsoever, as is the case in the rest of the world.
It's absolutely unfair and I would think you could make a very compelling case to the Italian courts.
If there are any Italian law firms reading this, you might want to consider some sort of class action lawsuit, and solicit participation from those businesses affected by this ridiculous Italian tax law.
This gross income problem also applies in France, even to professional hosts such as myself.
Hi @Sarah6773 ! I can see that French hosts are also becoming extremely frustrated, both those under the “micro-BIC regime”, where taxable income is calculated on gross revenue and actual expenses cannot be deducted, and those under the “reel regime”, who, although they can deduct expenses, will still face additional accounting complications.
Several hosts have pointed out that “the amount reported to the tax authorities has always been the gross amount” and that, since some social contributions are calculated on revenue, even if the Airbnb commission remains tax-deductible, shifting the commission entirely onto the host will still affect the calculation basis for other charges.
For private hosts, Italy is actually quite close to the French "micro-BIC system".
In fact, under the Italian “cedolare secca” (flat tax regime), taxation is calculated on the gross rental income and Airbnb commissions are not deductible. Under the ordinary income tax system (IRPEF) for rentals carried out by private individuals, there is also no possibility of deducting Airbnb commissions on an actual basis; only a 5% flat deduction is allowed.
The debate is not really about Airbnb’s right to change its business model. The issue is the tax consequences created by that change in countries where gross rental income is taxed without allowing the deduction of platform fees.
This is why many Italian hosts are watching what is happening in France very closely: the arguments being raised by French hosts about taxation on gross revenue are, at least for private hosts, very similar to those that can be made in Italy.
I have seen some hosts saying that there is no point in informing guests about the switch to the “Host-only fee” model because “guests don’t care anyway”. The comparison made is this: when we buy a bottle of ketchup at the supermarket, we are not interested in knowing how much the supermarket paid the distributor for it.
But this is not about a company’s internal costs. We are talking about a change that, both in Italy and France, will have a direct impact on the final price paid by the guest.
With the new model, in order to maintain the same level of sustainability for short-term rentals, an Italian host under the flat tax regime will need to increase prices by roughly 25% for the first property and around 37% from the second property onwards.
In practical terms: a night that currently costs €100 would need to rise to around €125 in the first case and around €137 in the second.
Do we really think that a 25% or 37% increase will go unnoticed by guests?
If a guest sees that John’s apartment has gone from €100 to €137 and nobody explains what has changed, there is a very good chance they will think that John simply increased his prices to make more money.
But that is not what is happening: John is not increasing his profit margin; he is only trying to keep it unchanged because Airbnb has decided to transfer the entire commission burden onto the host.
This is why, at least here in Italy, many hosts are considering involving guests in order to influence public perception of the change introduced by Airbnb.
A customer may or may not agree with the price increase, but at least they will have the information needed to understand that this is not an arbitrary price rise decided by the host. It is the result of a change introduced by Airbnb.