Non payment

[Sarah3248]

Air bnb have not paid out to me money collected for a guest that stayed 10 days ago.  I have called and they keep changing the date it should be expected, and don't seem to be taking it seriously.  Have others out there received payment after experiencing this same issue?  Really frustrated.

[Helen744]

@Sarah3248 if these are some of your first pays they can take up to thirty days . they hold them in a group until they know you are walking the walk , as far as I know . It speeds up after that . H

[Emilie]

Hi @Sarah3248, 

I'm sorry to hear about this! In addition to what @Helen744 mentioned and just to be on the safe side, I've raised this for you on my end with the team. If I get any more information I'll let you know, and it'd be great if you could update us as well on how things are going. 🙂

Thanks, 

Emilie 

[Helen427]

Hi @Sarah3248  from up in Auckland, Nieuw Zeeland, have you had any positive progress with your unfortunate situation of not been paid?