Not getting my payout

Not getting my payout

I am so desperate. I am an Airbnb super host from India.

A guest checked out and his payout is continually shown under future payouts. I have received payouts before and after this guest.

The support from air bnb is so pathetic, it's like they have access to the same information on the air bnb app. 

I have called multiple times and have written to them multiple times. 

No hope in sight. I need the money.

@Brian @Amanpreet1 

2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Raj797 You can

1)  hope that one of the moderators gives customer service a tweek for you @Sybe @Quincy may help

2) contact Airbnb via Twitter as they dislike bad publicity.

 

Just a thought - I assume the guest was happy and didn't ask Airbnb for a refund?

Thank you for your response. They funnily sent the payout yesterday, but no response from customer service yet funnily.