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Old Transaction History not available - needed for tax purposes

‎19-03-2022 08:07 PM
Darran7
Level 1
Umdloti, South Africa
‎19-03-2022 08:07 PM

Old Transaction History not available - needed for tax purposes

Hi All

 

I need to download payouts for the period 01 March 2020 to 28 Feb 2021. This is for tax purposes. 

 

Transaction history does not show anything for these periods, although I know I did have tenants during this time.

 

Can anyone advise on how to get these?

 

Cheers!

‎19-03-2022 08:07 PM
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2 Replies 2
‎19-03-2022 08:50 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎19-03-2022 08:50 PM

@Darran7 

 

I tried it for different time periods and all info is displayed, even when selecting a time period many years ago..

 

Are you using "gross earnings" or "completed payouts" ?

Did you also try to download CSV file ?

 

‎19-03-2022 08:50 PM
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‎21-03-2022 11:43 AM
Darran7
Level 1
Umdloti, South Africa
In response to Emiel1
‎21-03-2022 11:43 AM

@Emiel1 

 

Thanks for the response.

 

I have tried both "gross earnings" or "completed payouts". Both result in a message "You do not have any transactions. For the dates, listings, and payout method currently selected"

 

When I download the csv file this is empty.

 

Any other thoughts?

 

Cheers

‎21-03-2022 11:43 AM
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