Airbnb has paused our payments for weeks now - thousands of dollars are owing to us and we are stuck in a loop with customer service, with no-one being able to help! We have done everything they have requested (KYC form, letter from accountant) and then we go around in a circle again with the same thing being said to us over and over again liek a robot. We have 50 properties with Airbnb, and are now considering deactivating them all due to this experience. I dont understand how this can happen after we have been using Airbnb for over 10 years. Can anyone help us?