Pay less upfront and Cancel up to 14 days before check-in and get a full refund

Cosmin28
Level 1
Brașov, RO

Pay less upfront and Cancel up to 14 days before check-in and get a full refund

Hello, 

 

I don't understand how this works. If I'll book something(and pay 50% upfront), but from some unknown reasons I'll cancel before the cancellation limit for a full refund, I'll get back the initial upfront payment? It's Airbnb's responsability or the host's responsability? 

 

P.S.: of course the plan is to use this booking because we really want this vacation. 

4 Replies 4
Rowena29
Level 10
Australia

it's AIRBNB'S responsibility @Cosmin28   - the host won't see a cent of your money until about 5 hours after check in.

Read the cancellation policy carefully however - be sure you read the "read more" section

You have more or less got it right, but there are a few qualifiers

eg you may only cancel and get a full refund 3 times 

you will not get any refund if your cancelled booking overlaps with another booking.

Eg if you were booked in place a, saw a cheaper option at place b  for the same dates, booked place b, you would then NOT got a full refund for place a - you'd need to cancel it FIRST    before booking place b

Regards

Sarah977
Level 10
Sayulita, Mexico

@Cosmin28  I'll try to make it less confusing for you.

The Pay Less Upfront option has nothing to do with the cancellation policy which is in place for a listing. It is simply a convenience for guests so they don't have to come up with the entire amount when they book.

Any cancellation refund due is based on the nightly rate which was charged for the reservation, and isn't dependent on whether you paid the whole shot up front or only half.

So to use nice round numbers, if your reservation was $100 and according the cancellation policy, you are due back 50%, you would be due a $50 refund. If you paid for the entire reservation up front, you would receive $50. If you only paid half upfront, you won't receive anything back because the $50 you paid was only half of the total amount due for the booking.

Your friend Joe books Happy Home by the Lake. Joe has no problem with cash flow, so he pays the entire $100 reservation at the time of booking. Joe needs to cancel within the 50% refund window. Joe gets $50 back. He is out-of-pocket $50.

You have some car repairs this week, so you can only afford to pay half up front to book Happy Home. You decide you need to cancel within the window for the 50% refund. You get nothing back because you only paid $50 to start with. You are out-of-pocket $50, just like Joe.

Read the cancellation policy for a place you want to book very thoroughly. There are rules about whether any refund will be due depending on how far in advance you made the booking and how far in advance you cancel.

Helen3
Top Contributor
Bristol, United Kingdom

Great advice @Sarah977  sometimes airbnb just don't explain things clearly.

Cosmin28
Level 1
Brașov, RO

@Rowena29  @Sarah977 thank you for your replies! I fully understand it now.