Payment method problem | Odeme Yontemi Problemi

[Leman47]

Odeme Yonetmi sürekli red alıyor , 2 aydır odeme alamıyorum , İsmi Bankadan düzelttim , Adres banka ile uyumlu Evim Kıbrıs ta nasıl bir problem yasıyor olabilirim?

[Translation added by Community manager]

My payment requests are constantly being rejected; I haven't received a payment for 2 months. I corrected my name at the bank, and my address matches the bank's information. My home is in Cyprus. What could be the problem?

[Emilie]

Hi @Leman47, 

Have you contacted the Support team about this yet?

They will be best placed to check your account and see what is happening.

Let us know what they say!

Thanks, 

Emilie