Payments

Georgios96
Level 2
Plakias, Greece

Payments

It's been 2 months now that airbnb holds my money and doesn't send them to my account. I spoke so many times with the support team, they always say they will do their best by nothing happens. A specialised team was supposed that needed more details about my account. They asked extra details about my company, I ve send them all but still nothing happened. The support team send me a message that due to Policy the cannot help anymore.

Still they are holding the money of 5 reservations and they don't send them. What should I do? Isn't that illegal and unethical?

4 Replies 4
Sudsrung0
Level 10
Rawai, Thailand

@Georgios96 

 

Thats bad news, Do you have more bookings from airbnb?

 

Get yourself listed on other web sites like Booking. com

 

 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Georgios96 ,

 

This must have been very difficult! I have tried to nudge the concerned team for you. I hope you receive some information soon.

 

We're happy to announce the Month of Celebration!

Can’t find what you’re searching for? start a conversation

 

 

 

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@Bhumika 

Hey Bhumika! Thank you for your interest! Today I received a message that my payments are finally sent to my account! I don't know if it was your help or a miracle happened after two months waiting! 

In any case, I really want to thank you! 😊

Bhumika
Community Manager
Community Manager
Toronto, Canada

Haha, whatever happened, but really glad @Georgios96 that your issue has been resolved. Stay connected and keep sharing your experiences and feedback with us!

 

We're happy to announce the Month of Celebration!

Can’t find what you’re searching for? start a conversation

 

 

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Please follow the Community Guidelines