Payments

[Fisgherald0]

Hello, I'm from Ecuador and I've had problems with Airbnb payments on my reservations but a lower value always arrives in each international transfer. I already checked and it's not my bank and the application doesn't detail those charges. Could you tell me if it is better to change my billing method or change to a different bank? Someone from Ecuador who has happened the same thing and tells me the solution, thank you very much.

[Oksana127]

Hi there @Fisgherald0 !

I’m sorry to hear you’re experiencing issues with payment discrepancies. As someone who has navigated hosting challenges before, here are a few tips that might help you:

1. Review Airbnb’s Fees and Policies: Double-check the Airbnb Help Center to ensure you fully understand the fees they might deduct, including currency conversion or transfer fees. Sometimes these deductions aren't highlighted prominently.

2. Explore Different Payout Methods: If international transfers to your current bank are causing issues, consider switching to a different payout method like Payoneer, PayPal, or a local payment partner. Many hosts find these options more reliable for receiving the exact amount.

3. Research Local Banks: Some banks have lower fees or more favorable terms for international transfers. Try consulting with other local hosts or even your bank’s customer service team to identify the best options for your region.

4. Ask Local Hosts for Advice: Join local Airbnb host communities or forums. Hosts in Ecuador might already have experience with this and can share which banks or payout methods work best for them.

5. Reach Out to Airbnb Support: If you’re still unsure, contact Airbnb support directly and request a detailed breakdown of your transactions. They can clarify any hidden charges or discrepancies.

Stay patient and proactive—these payment issues can often be resolved with a bit of investigation. Good luck, and I hope your hosting journey becomes smoother soon!

[Emilie]

Hi @Fisgherald0, 

I hope you're well! 

I'm sorry to hear you were having some trouble with your payouts. As it's been a little while, and you received some advice from @Oksana127, I wanted to check if you'd found a solution in the end?

 In case you'd like to connect further with other hosts near you, there is a Host Club in Ecuador that might be quite useful in the future: 👉 Local Host Clubs

I look forward to hearing from you. 🙂

Emilie