Payments

Desmond-and-Annette0
Level 2
County Mayo, Ireland

Payments

Hi all,

 

 I have changed my  account details a month ago for my payments and I was due to receive apartment recently   from Airbnb, but instead they sent me an email to let me know they couldn’t make the payment as they didn’t have the correct account details.Has  Anyone  had this problem?what should I do?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Desmond-and-Annette0 

You must check your payout method for any errors, wrong information or maybe not being verified.

If everything is correct you need to contact Airbnb to resolve the issue.

https://www.airbnb.com/help/article/54/how-do-i-add-a-payout-method

Thanks for the advice, I’ll check that out