Payout error:Can't process payouts. Remove and try adding again.

[Catherine3900]

Hi fellow Filipinos! I am getting this error: "Can't process payouts. Remove and try adding again." This has happened twice already, and I do not know where I am getting it wrong. I suspect it might be the bank code part, because I am not sure if what I have entered is correct. I called my bank and asked them what the bank code is, but unfortunately, they did not know and only provided me with the SWIFT code. So I decided to guess what it is and even asked a bank employee if she could provide me with the branch code (I was guessing it might be the same as the bank code). I entered the branch code: 00895, but I still got the error above. I need some help if anyone here is using BDO as their payout method.

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[Emilie]

Hi @Catherine3900, 

I'm sorry to hear you were running into some difficulties with your payout method!

Have you managed to find a solution since last week? 

Let us know how you're getting on please, and if you need any more advice 🙂

Emilie