Payout error

[Jose6904]

Hello,

I received a payout to my Revolut account and unfortunately, by mistake, I provided incomplete details, therefore, the money didn't arrive.

I talked to Revolut about the issue and they verified that the payout never arrived in their accounts, so the system will reject the payout and bounce back to the sender (Airbnb).

Could you please check the payout 

Payout ID

**

**

Or 

Resolution Payout
Listing ID: **

Thank you in advance for your help.

Regards,

Jose Calero

**[Sensitive information removed in line with the Community Center Guidelines]

[Bhumika]

Hi @Jose6904 , 

Thank you for sharing your concerns with us!

I wanted to share that Community Center is not a branch of Customer Support. Did you happen to get in touch with Airbnb Customer Support regarding this? 

What did they say?

[Jose6904]

Hi Bhimka,

Thanks for your answer. Indeed, I reached them for this issue. We're currently working on it.

Best regards,

Jose

[Bhumika]

Hi @Jose6904 ,

Thank you for letting us know.

Do keep us updated on its progress. Hope this gets resolved for you soon!