Payout showing error continuously

[Vimlendu0]

I have been having severe payout issue since last 2 months and Airbnb Customer Support is absolutey clueless. 

Brief history of my case:

- One fine morning in October 2023 i discovered that the payout bank account number i have been using for almost 10 years has suddenly developed some sort of error.

- I tried adding another bank account and somehow was not able to as it was not able to take my permanent account number.

- After over a week, i was somehow able to enter the PAN number and was able to add the new bank account. I thought my problem was solved.

- Unfortunately, within a day this new payout method was showing error.

- Been over 2 months and i have added and deleted new payout methods and each time it gets verified, stays verified for a few hours and then again starts showing error.

My payout is stuck for over 2 months, not received any money for all the reservations, and airbnb is clueless about this.

Anyone else facing a similar problem, and has solution?

Thanks, Vimlendu

[Joan2709]

So sorry you are dealing with this @Vimlendu0 . For some reason Hosts in certain countries (not US or Canada) seem to be having lots of issues with payouts.

Suggest you change to PayPal for now (if you can) until Airbnb can get this sorted out. Maybe @Paula or @Breanna can forward this to the appropriate Airbnb Team?

[Breanna]

Thanks for the tag @Joan2709 and do let us know if you're able to change your payout method as a temporary measure @Vimlendu0.

I have flagged this over to the relevant team and hope they'll be in contact soon. Please let us know if you're able to get it resolved in the meantime. 

[Brion32]

Im having trouble adding a payout method also. And im here in the states i get error every time