Payouts Paused - No Airbnb Support

Answered!
Mario136
Level 2
Rio de Janeiro, Brazil

Payouts Paused - No Airbnb Support

We are not getting paid for over a month.
Half a dozen Superhost support requests getting closed without solution.
Solution is to receive payout, or even have you explain what is wrong.

We suspect that the cases get closed to make support look good and having cases solved, without actually solving them.

 

Top Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Mario136 ,

Hope you are doing well and thanks for sharing your concerns with us!

We had made sure to raise your issue with the related teams. I hope you would have received the necessary updates by now. 

 

Can’t find what you’re searching for? start a conversation

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2 Replies 2
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Mario136 ,

Hope you are doing well and thanks for sharing your concerns with us!

We had made sure to raise your issue with the related teams. I hope you would have received the necessary updates by now. 

 

Can’t find what you’re searching for? start a conversation

-----

 

Please follow the Community Guidelines

Mario136
Level 2
Rio de Janeiro, Brazil

Hello Bhumika

 

 

I have been talking with airbnb support (HELP CENTER) over a month and they never answered my question about '' whats was the payout issue''

 

I finally started to check in here at airbnb community center, and realized that other people are having the same problems as me and they got the problem solved after posting their issue here.

 

A day after my post,  airbnb sent me emails with all the payouts been released

 

I really appreciatte your support.

 

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