Pending payments

[Judith836]

I would like to know why I have not received payment for a booking  9 days ago.  I was told after many phone calls and message exchanges that I would be paid by last night but I have not.  I have received payment for a booking since.  But the $967.33 payment for my booking on the 3rd of April has just 'poof' disappeared. 

There was no 'notice of payment' as is usually the case the day after a guest arrives - nothing.  Just useless messages from Airbnb saying they 'were looking into it'. 

Im starting to wonder if there is some embezzlement happening here?

[Bhumika]

Hey @Judith836 ,

I understand how worried you are feeling about not receiving payments. Could you please provide the reservation number for the booking that has not been paid?

I am raising this to the related teams if they can assist regarding this or provide any updates. Hope you receive your payments soon!

[Deborah1301]

I am having the same issue. Please advise.