Pricing Problem

Michael5997
Level 3
Austin, TX

Pricing Problem

I have a problem I can't figure out. I had a guest just book 28 nights at $49/nt. I don't know how this could have happened. My minimum is set at $130/nt, weekly discount is 15%, and monthly discount is 40%. Checked my settings. Big problem. Can someone help me figure out what happened?

2 Replies 2
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Michael5997 we have a very similar issue when guests book our 1 bed apartment for the Christmas week. It is supposed to be £65 per night and yet people book it for £15-20 per night. When this happened for the second time Airbnb finally admitted there is an error but they are yet to solve it.

@Nick It feels like there is a major software issue here affecting more than one host.

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Michael5997 Support have just come back to me saying I had set a custom price for the week at £70. I didn't but it was set (by someone). I suggest you go and look at the custom pricing under your listing and see if this is an issue affecting you as well

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.